Enterprise-level performance
An Intel i3 processor and Windows 11 IoT LTSC deliver reliability and long-term support for critical business processes.
Self-service
K20
Expand your self-service experience.
Let your customers take control of ordering and transaction steps with a large display, integrated printer and versatile connectivity.
Pluspay / Self-service13
01 Features
K20— the details that make it different.
Design and hardware that simplify your daily workflow, in one device.
Bright, clear display
A 21.5-inch Full HD display and 500-nit brightness are designed for clear visibility in busy environments.
Comprehensive recognition and interaction
A 1D/2D scanner, 8 MP front camera, status LED, speaker, and microphone support a range of self-service scenarios.
Suited to retail and hospitality
A range of stands, including countertop and floor models, accommodates various installation scenarios.
Connections ready for payment integration
Extensive I/O connectivity enables seamless integration with payment peripherals and external devices. A built-in 3-inch thermal printer is standard; below-screen NFC is optional.
02 Use cases
Your customer is at the heart of the experience.
Turn ordering and transaction steps into a clear on-screen experience. Plan the layout, app and peripherals around your business.
Explore industry solutions
Example usage imageSelf-service points
A customer-facing interface for product selection and ordering.
Operations displays
Layouts that make transaction and order information accessible to the relevant teams.
In-store experience
Countertop, stand or fixed installation options to suit your space.
03 Technical details
The power inside. In every detail.
K20 hardware: explore the standard features and compare optional configurations.
- Processor
- Six-core Intel i3-1215U, up to 4.4 GHz
- Operating system
- Windows 11 IoT LTSC
- Memory
- Internal: 8 GB RAM + 256 GB FLASH. Optional: 8 GB RAM + 512 GB FLASH; 16 GB RAM + 256 GB FLASH; 16 GB RAM + 512 GB FLASH. Available SSD capacity may differ from the stated capacity due to system calculations and space reserved for backup. Actual capacity is shown on the system screen.
- Display
- 21.5 inches, 1920 × 1080, 500 nits, capacitive multi-touch. 89°/89°/89°/89° (typical), CR ≥ 10; 178° viewing angle. Spill-resistant front surface. Surface hardness ≥ 6H.
- Printer
- Thermal printer. Paper width: 80 mm. Roll diameter: 80 mm. Print speed: up to 150 mm/s. Automatic cutter.
- Scanner
- Professional scanner
- Buttons
- Physical: 1 × power button
- Audio
- 1 × 4 Ω / 3 W single speaker. Headphone connection via 1 × 3.5 mm audio jack (CTIA and OTMP). 1 × microphone.
- Camera
- Front camera: 8 MP fixed-focus
- Connectivity
- Wi-Fi: IEEE 802.11 a/b/g/n/ac, 2.4 GHz / 5 GHz. LAN: 1000 Mbps. Bluetooth: Bluetooth 5.0, BLE support.
- Card reader
- NFC: ISO/IEC 14443 Type A (optional). Magnetic card: ISO tracks 1/2/3, bidirectional (optional). Coming soon.
- Ports
- 4 × USB Type-A 2.0; 2 × USB Type-A 3.0; 1 × DB9 serial port; 1 × RJ45 Ethernet; 1 × HDMI; 1 × 3.5 mm audio jack.
- Power
- Power supply input: 100–240 V AC, 50–60 Hz. Output: 12 V DC, 7 A.
- Operating temperature
- 0°C to +40°C (32°F to 104°F)
- Storage temperature
- −10°C to +50°C (14°F to 122°F)
- Operating humidity
- 10%–90% (non-condensing)
- Accessories (sold separately)
- LED notification system; payment terminal bracket; MSR reader; floor stand; retail floor stand; desktop stand.
- Certifications
- Regulatory compliance: CE, CB, FCC, IC, RoHS, WEEE, DGM
- Durability
- IP65 (display)
04 Installation
Get started in three steps.
Your journey with K20, from application to everyday use.
- 01Application
Submit your application
Tell us about your business, the number of devices you need and how you plan to use them.
From you: a short application - 02Planning
Let’s plan your setup together
Clarify software compatibility, connections and required peripherals with our team.
Together: the right installation plan - 03Getting started
Check it and get started
After installation, check the basic functions and connections to integrate your device into your workflow.
Final step: usage check
K20
Pricing
Device price
Let's grow your business together.Let's get started togetherTell us about your business.
Tell us about your business.
Let’s find the solution together.
Discuss product selection, installation and application options for K20 with our team.
Product selectionInstallationApplication
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