For the website at “https://www.pluspay.com.tr/” (the “Website”), “Pluspay Finansal Teknoloji Hizmetleri A.Ş.”, located at “Yenisahra Mahallesi Yavuz Selim Cad. No:15 Kat:4/5/6 Ataşehir İstanbul” (hereinafter referred to as “Pluspay”), is responsible, as the data controller, for determining the purposes and means of processing personal data and for establishing and managing the data recording system.
In accordance with Personal Data Protection Law No. 6698 (the “Law”), we would like to inform you about the processing of your personal data obtained through your use of the Website, within the scope of Article 3 of the Law, entitled “Definitions.” This includes, but is not limited to, collection, storage and transfer, as well as the procedures and principles governing such processing.
1. Purposes for processing personal data:
Under Article 3 of the Law, entitled “Definitions,” personal data means “any information relating to an identified or identifiable natural person.” This data may include your name, address, email address or telephone number. Information/data collected through cookies that does not directly identify you (for example, how you use the Website or which sections you visit) may also qualify as personal data if it is based on an identifier assigned to the user/visitor and is therefore collected, stored and evaluated on an individual basis.
We process the personal data of internet users and visitors who use the Website for the following purposes:
- To facilitate use of the Website through cookies,
- To make secure online access and member login easier and faster,
- To carry out customer satisfaction activities,
- To carry out communication activities,
- To carry out performance evaluation processes,
- To customize the Website to the interests and needs of users and visitors,
- To make commercial offers based on your preferences and recent purchases,
- To improve our offers.
2. To whom personal data may be transferred and for what purposes:
Your personal data may be shared, to the extent necessary, with legally authorized authorities upon their request so that Pluspay can fulfill its legal obligations under Articles 8 and 9 of the Law. We may also share your data with service providers, such as agencies, to conduct marketing analysis and carry out advertising, campaign, and promotional activities.
3. Methods and legal grounds for collecting personal data:
Your personal data relating to existing and potential internet users and visitors is collected by Pluspay through essential cookies placed on the Website, on the legal basis of Pluspay’s legitimate interests in carrying out its activities and providing its products, provided that this does not infringe the fundamental rights and freedoms of data subjects. For functional cookies, performance and analytics cookies, and marketing and advertising cookies, we rely on your “explicit consent” where they relate to marketing and advertising activities involving targeting and profiling.
4. Web server data log:
When you access the Website, your browser automatically transmits the following information to our web server, where it is recorded in the server logs:
- Access date,
- Access time,
- URL of the referring website,
- Files received,
- Amount of data transmitted,
- Browser type and version,
- Operating system,
- IP address,
- Domain name of your internet service provider.
5. Cookies
Cookies are small text files placed on your hard drive by a website’s server. They allow us to automatically obtain certain data, such as your IP address, browser, computer operating system and internet connection.
Cookie types and purposes
NECESSARY COOKIES: These cookies ensure that the Website works properly and allow you to use all the features it offers. One example is remembering your previous action when you return to a page during the same session. These cookies do not identify you. If you do not accept these cookies, you may not be able to use all the features of the Website.
PERFORMANCE COOKIES: These cookies collect information about how the Website is used so that we can improve it. For example, they collect data/information about the pages you visit most, the time you spend on the Website and any error messages you encounter.
FUNCTIONAL COOKIES: These cookies allow us to offer you a more personalized experience. For example, they enable us to remember information such as your username and language preferences, so you do not have to enter it again on subsequent visits. The information stored by these cookies is anonymous. If you do not accept these cookies, the Website's performance and functionality may be affected, and some content on the Website may be unavailable.
TARGETING/ADVERTISING COOKIES: These cookies are used to show content/products relevant to you and your interests. For example, we use targeting or advertising cookies to personalize the advertisements and content shown to you on the Website, limit how often you see the same advertisement on the Website, and measure the effectiveness of our advertising campaigns.
6. Managing cookie settings
We recommend accepting cookies to use the Website as efficiently as possible. You can also view the Website without cookies. Web browsers provide settings for accepting cookies. You can disable cookies at any time through your browser settings. To learn how to change these settings, please use your browser's help function. Some website features may not work properly if you disable cookies or change your cookie settings.
Managing and configuring cookies;
You can manage your cookie preferences by clicking the “Configure Cookie Settings” link in the cookie module displayed when you visit our website, then using the buttons in the cookie settings panel under “Manage Consent Preferences” to turn options on or off as you prefer. We recommend refreshing the page to apply your settings.
Essential cookies are necessary for our website to function, so you cannot disable this type of cookie.
You can also manage your cookie preferences using the following methods:
Google Chrome: Click the "padlock icon" in your browser's address bar and use the "cookies" tab to allow or block cookies.
Internet Explorer: You can manage cookies by clicking the security tab under “Tools” in the upper-right corner of your browser and selecting “allow” or “do not allow”.
Mozilla Firefox: Click the “Open menu” tab in the top right corner of your browser. Click “Options,” then use the “Privacy & Security” button to manage cookies.
Opera: Select “Advanced” in your browser’s “Preferences” section, then manage cookies in the “Cookies” section.
Safari: In the Safari app, choose Safari > Settings, then click Privacy. Click Manage Website Data.
In addition to the options above, you can learn about all cookies and manage them by visiting https://www.allaboutcookies.org or https://www.youronlinechoices.eu/, or by using the "Privacy Badger" application (https://privacybadger.org/tr/).
If you reject persistent cookies or session cookies, you can continue to use the website, mobile app and mobile site, but you may not be able to access all their features, or your access may be limited.
7. Rights of the data subject
Under Article 11 of the Law, entitled “Rights of the Data Subject,” you have the right, as a data subject, to apply to Pluspay in writing or by other methods specified by the Personal Data Protection Board to: learn whether your personal data is being processed; request information if it has been processed; learn the purpose of the processing and whether your data is used for that purpose; learn the identities of third parties to whom your personal data is transferred in Türkiye or abroad; request correction of incomplete or inaccurate personal data and request that third parties to whom the data has been transferred be notified of the correction; request deletion or destruction of your personal data when the reasons requiring its processing no longer exist, even if it has been processed in accordance with the Law and other applicable legislation, and request that third parties to whom the data has been transferred be notified of this action; object to a result against you arising from the analysis of your processed data exclusively through automated systems; and claim compensation for damage caused by unlawful processing of your personal data.
Pluspay will respond to the requests in your application free of charge as soon as possible, depending on the nature of your request, and within thirty days at the latest. However, if processing the request incurs an additional cost for Pluspay, a fee may be charged in accordance with the tariff set by the Personal Data Protection Board.
8. Exercising your rights, applications and contact
To submit requests concerning your rights under the Law described above, complete the Data Controller Application Form in full and sign it with a handwritten signature. You may deliver it in person to “Yenisahra Mahallesi Yavuz Selim Cad. No:15 Kat:4/5/6 Ataşehir İstanbul”, send it through a notary, or use the other methods specified in the Law.
9. Links to other websites
The Website contains links to other websites. We have no control over whether the operators of those sites comply with data protection provisions. Pluspay is not responsible for the content of the sites it links to (or the content of other sites linked from those sites) and has no authority to intervene in their content
10. Changes
As the Website changes and evolves in response to technological and legal developments, this Cookie Policy will be updated from time to time accordingly. The current version of the Cookie Policy will be published at “https://www.pluspay.com.tr//” and will always be available for you to access.

